There are 2 different backup processes which can be run from PCHomes
To gain access to both options click on "Data" on the top menu (If you do not see this option then please call customer support desk 020 8859 1700 option 2) and then select one of the following:
1. Online backup (Quick) - Run this daily
This option will backup all your data excluding photos/docs
2. Online backup (Full) - Once a week
This option will backup all your data including photos/docs